Privacy policy

Effective June 2026.

Brackenfield Neuro Wellness, LLC ("we," "us") respects your privacy. This policy describes the information we handle when you visit nerveharmonyofficial.com or place an order, and the choices you have.

Information we collect

• Information you give us. When you order or contact support, you may provide your name, shipping and billing address, email, phone number, and order details.
• Payment information. Payments are processed by our authorized checkout partner. We do not store full card numbers on this site.
• Usage information. Like most websites, we may collect basic technical data such as browser type, device, and pages viewed, to keep the site working and improve it.

How we use information

We use the information to process and ship orders, provide customer support, handle returns and refunds, prevent fraud, and communicate about your order. With your consent, we may send occasional updates, which you can opt out of at any time.

How we share information

We share information only with service providers who help us run the business, such as our payment processor, shipping carriers, and email provider, and only as needed for those services. We do not sell your personal information. We may disclose information if required by law.

Cookies

We use cookies and similar technologies for essential site functions and basic analytics. You can control cookies through your browser settings; disabling some may affect how the site works.

Data retention and security

We keep order records as long as needed for business and legal purposes, then dispose of them securely. We use reasonable safeguards to protect your information, though no method of transmission over the internet is completely secure.

Your choices

You may request access to, correction of, or deletion of your personal information, subject to legal limits. To make a request, email [email protected].

Children

This site and product are intended for adults. We do not knowingly collect information from anyone under 18.

Changes and contact

We may update this policy and will revise the effective date when we do. Questions? Write to us at the email above or our mailing address: 318 Campbell Avenue SW, Suite 240, Roanoke, VA 24011, USA.